Holidays for everyone
  • Child-friendly
  • Almost everything included
  • (Water) amusement guarantee
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COVID-19

On this page, we would like to inform you about the latest developments regarding the spread of COVID-19 in The Netherlands & Belgium and how this may affect your holiday. 

As of September 25, you must be able to present a corona ticket to be allowed to sit inside the catering area. A corona ticket is not necessary for the terrace or swimming pool, but if you have to go to the toilet or want to pay inside, you have to show it.

The 1.5 meter obligation has been cancelled as well as the obligation to wear face masks.

We recommend following: wash your hands, provide sufficient fresh air, stay at home if you have complaints and in that case have yourself tested. 

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Moreover, all Oostappen Holiday Parks have additional measures in place to make your holiday extra safe.

Our measures

  • Additional hygiene and disinfection measures. Cleaning is more frequent and thorough.
  • The reception desks are fitted with plexiglass.
  • Washing linen is done professionally (temperature >60 degrees) so that viruses do not survive.
  • There are clear instructions for the employees.
  • There may be a limited number of people in the reception building.
  • Pay as much as possible via PIN.

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Questions related to bookings

  • You can flexibly change to another Oostappen Holiday Park free of charge up to 28 days before your arrival ( depending on availability and at the applicable rates). It is possible to use this option once.
  • If there is a negative travel advice in the region of your holiday destination (code orange or code red) during the holiday period you have booked, you can flexibly change your booking free of charge up to 2 days before arrival.
  • If the new booking is more expensive, the additional cost will be charged to the guests. If guests change their booking and the price is lower, the price remains the same. Any residual value can only be paid at the end of the period to those guests whom we are obliged to cancel. This does not apply if the reservation could take place but the guest decides not to arrive.
  • If a reservation cannot go ahead and has to be cancelled by us, the guest will receive a recreation voucher for the amount already paid. This voucher is valid until 12 months after the original date of arrival. This does not apply if the reservation could go ahead but the guest decides not to arrive.
  • Provided that COVID-19 has been established with one of the future guests (within 2 weeks prior to arrival), no change costs will be charged.
  • If guests do wish to cancel, they will pay a cancellation fee in accordance with the booking conditions.
  • If the guest has booked with a certain preference, we will of course take this into account.
  • If guests have booked with a tour operator, we refer guests back to the tour operator when they wish to cancel.
  • If you would like to rebook your already made reservation, please contact the Reservations Department (see contact details below).
  • If you have any questions about the information above, you can always contact us using the contact details below.

Reservations Department
T. +31 493 326 977
reserveren@oostappengroep.nl