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  • Almost everything included
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COVID-19

On this page, we would like to inform you about the latest developments regarding the spread of COVID-19 in The Netherlands & Belgium and how this may affect your holiday. For example, non-essential travelling to The Netherlands and Belgium is currently not allowed.

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Update swimming pools: 20 -05 -2021

The swimming pools at the Dutch and Belgian Holiday Parks are still closed. In the Netherlands the COVID-19 measures were relaxed on Monday 17 May, raising questions about a possible opening of the (indoor) swimming pools at the Oostappen Holiday parks. According to RIVM guidelines the swimming pools may only be opened for sports activities (with a maximum of 30 people). The swimming pools at the Oostappen Holiday Parks are designed for recreational swimming, which means that these guidelines cannot be safely applied at present.

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Update The Netherlands: 17 -05 -2021

From 19 May onwards, the terraces at the Dutch holiday parks may be opened from 06:00 to 20:00 instead of 12:00 to 18:00. The current opening hours of the catering facilities can be found on the website of the park in question under the heading 'park information'. 

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Update Belgium: 03 - 05 -2021

The terraces at the Belgian Holiday Parks may be opened again from 08:00 to 22:00 as from 8 May. A maximum of four people are allowed to sit at one table. This rule does not apply to households. 

The basic rules for terraces remain in place, such as keeping a 1.5-metre distance, regularly disinfecting your hands and staying at home in case of complaints. Service is done at the table and waiters and other staff must wear a mouth mask. Ordering from the bar is not possible. You may enter the indoor area occasionally and briefly to use the sanitary facilities, enter the terrace or pay. Wearing a mouth mask is then compulsory.

It goes without saying that it is also possible to take away food and drinks.

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Update The Netherlands: 21 - 04 - 2021

The terraces at the Dutch Holiday Parks may open from April 28th again (from 12:00 till 18:00 hours). A maximum of two people are allowed to sit at one table. This rule does not apply to households and children up to 12 years of age. The terrace capacity is limited to a maximum of 50 guests.

The basic rules for terraces remain in place, i.e. keeping a distance of 1.5 metres, regularly disinfecting your hands and staying at home in case of complaints. Before visiting a terrace, a reservation must be made and a registration and a check conversation will take place (this can be done on the spot).

It goes without saying that it will still be possible to take away food and drink.

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First of all, all Oostappen Holiday Parks have additional measures in place to make your holiday extra safe.

Extra measures

  • Additional hygiene and disinfection measures. Cleaning is more frequent and thorough.
  • The reception desks are fitted with plexiglass.
  • Washing linen is done professionally (temperature >60 degrees) so that viruses do not survive.
  • There are clear instructions for the employees.
  • There may be a limited number of people in the reception building.
  • To replace the restaurant (which remains closed until now), you can make use of our pick-up service.
  • Pay as much as possible via PIN.
  • Birthday parties, family parties and group camping are not allowed.
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Questions related to bookings

  • You can flexibly change to another Oostappen Holiday Park free of charge up to 28 days before your arrival ( depending on availability and at the applicable rates). It is possible to use this option once.
  • If there is a negative travel advice in the region of your holiday destination (code orange or code red) during the holiday period you have booked, you can flexibly change your booking free of charge up to 2 days before arrival.
  • If the new booking is more expensive, the additional cost will be charged to the guests. If guests change their booking and the price is lower, the price remains the same. Any residual value can only be paid at the end of the period to those guests whom we are obliged to cancel. This does not apply if the reservation could take place but the guest decides not to arrive.
  • If a reservation cannot go ahead and has to be cancelled by us, the guest will receive a recreation voucher for the amount already paid. This voucher is valid until 12 months after the original date of arrival. This does not apply if the reservation could go ahead but the guest decides not to arrive.
  • Provided that COVID-19 has been established with one of the future guests (within 2 weeks prior to arrival), no change costs will be charged.
  • If guests do wish to cancel, they will pay a cancellation fee in accordance with the booking conditions.
  • If the guest has booked with a certain preference, we will of course take this into account.
  • If guests have booked with a tour operator, we refer guests back to the tour operator when they wish to cancel.
  • If you would like to rebook your already made reservation, please contact the Reservations Department (see contact details below).
  • If you have any questions about the information above, you can always contact us using the contact details below.

Reservations Department
T. +31 493 326 977
reserveren@oostappengroep.nl